The terrain of software development is continuously evolving, demanding agile and streamlined approaches. Introducing DevOps, a set of practices that encourages collaboration between programmers and IT teams to accelerate the software release process. Continuous delivery, a key principle of DevOps, aims to streamline the release pipeline, enabling

In today's fast-paced business environment, effective support management is paramount. ITIL (Information Technology Infrastructure Library) provides a comprehensive framework to standardize and improve these processes. Mastering ITIL equips organizations with the tools and best practices to enhance service quality . This article explores the key co